Incident Management, Centralized for NDIS Providers
Oversee every part of your case management lifecycle on a user-friendly platform that’s easily configurable. Fine-tune forms, dashboards and reporting to stay NDIS compliant and resolve cases efficiently.
Record incidents right the first time, anywhere
© 2023, Case IQ, Inc. All Rights Reserved.
Ready to get more out of your case management software?
Learn more in a demo
Case IQ centralizes and secures
incident details while enabling collaboration.
Everything you need to ensure NDIS compliance
Keep sensitive data secure
Make informed decisions
A one-size-fits-all approach to case management might not meet your needs – especially when working in aged care or children & youth services. Case IQ meets the specific requirements of your organisation with configurable fields and workflows that ensure thorough, consistent case files. We offer a web-based application that’s accessible from any device with an internet connection. Record incidents from anywhere, at any anytime, and reduce the risk of forgotten details.
Case management often involves sensitive and confidential information about your staff and those they serve. So privacy must always be a top priority for NDIS providers.
Case IQ’s secure web-based platform keeps all data safely in one place reducing the risk of security breaches. System administrators can allow access to individual cases (even specific information and files) to prevent conflicts of interest and keep data out of unauthorized hands.
NDIS providers – specifically those working in aged care and children & youth services – are responsible for safeguarding the wellbeing of people they serve.
Case IQ’s centralized platform makes it easy to capture incidents professionally. That means ensuring they’re always managed securely and fully compliant with policies and governmental obligations. With a clear audit trail documenting every interaction, you’ll never misplace information.
Providers can find it challenging to locate data they need to monitor incidents for a client, house, program or location. Case IQ’s reporting tools make it easy to compile the right information for NDIS, Aged Care or Children & Youth reportable incidents.
Our BI reporting tool gives you access to configurable KPI reports, management notifications and trend data. This makes it easy to improve processes or modify training as required.
3 Commonly Asked Questions
How can I be sure the sensitive data my team processes is fully protected?
Case IQ’s flexible access controls lets you tailor your system to grant the right access to the right people, and only at the right times. With a wide range of configurable access roles, case flags and ad hoc user restrictions, you can be confident all your sensitive data is kept safe.
Trusted to Resolve Cases Efficiently
Can Case IQ make it easier for my team to stay in compliance?
High-quality analytics provide the essential insights you need to spot trends, identify problem areas and lead more confidently. Case IQ includes full access to Yellowfin BI, the acclaimed reporting tool that we consider to be the industry’s best. We also let you create automated emails to instantly notify the people who need to know about different types of incidents.
Can we get immediate access and notifications for incidents?
Because Case IQ is a web-based application, it can be accessed anywhere and from any web-enabled device. We also offer the convenience of multiple intake channels plus automatic notifications that alert the appropriate people whenever an incident is recorded. This helps you to respond to incidents immediately, to better safeguard both clients & staff.
